Legal Documents

299vat Terms & Conditions — User Rights & Responsibilities

Last updated: January 2026 In plain Bengali
Estimated reading time: approximately 10 minutes Reading in Full is Mandatory For users aged 18 and above only

Key Highlights at a Glance

Account Registration

Each user may register only one account. Registration with accurate information is mandatory. Users under 18 years of age are not permitted to use 299vat.

Deposits & Withdrawals

Minimum deposit is ৳200 and minimum withdrawal is ৳500. Withdrawals are processed within 24 hours. Mobile Pay, Nagad, and Rocket are supported.

Bonus Policy

Withdrawing bonus funds requires meeting specific wagering conditions. Each promotion has its own terms, which are communicated in advance.

Account Security

Users are responsible for keeping their account password and information secure. Any suspicious activity must be reported immediately.

Prohibited Activities

Fraud, multiple accounts, bonus abuse, and any form of cheating are strictly prohibited. Violations will result in permanent account closure.

Responsible Gaming

299vat has several safeguards in place to promote responsible gaming. If you experience any gaming-related issues, help is available immediately.

01

General Introduction

Welcome to 299vat. These Terms and Conditions govern all legal agreements and requirements related to the use of the 299vat platform. By using our website or services, you are considered to have read, understood, and agreed to these terms.

299vat is an international online gaming and Sports Betting platform operating under an international gaming license. Please read these Terms and Conditions carefully before using our services.

This document is written in plain Bengali so that users in Bangladesh can easily understand it. If anything is unclear, please contact our support team.

These Terms and Conditions should be read alongside 299vat's Privacy Policy, Responsible Gaming Policy, and any other applicable policies.

02

Account Registration & Eligibility

To open an account with 299vat, the following requirements must be met:

  • You must be at least 18 years of age.
  • You must provide your real name, date of birth, mobile number, and email address.
  • Opening multiple accounts under the same person's name is strictly prohibited.
  • All information provided at registration must be accurate and truthful.
  • This account is for personal use only — it cannot be opened or used on behalf of another person.

299vat may request a national ID, passport, or other documents for identity verification at any time. Failure to provide the required documents within the given timeframe may result in a temporary account suspension.

Accounts created with false information will be permanently closed and any associated balance may be forfeited.

Password & Security

Keep your account password strong and never share it with anyone. If your password is lost or compromised, contact 299vat support immediately. The user is responsible for any unauthorized access to their account.

03

Deposit & Payment Methods

299vat accepts deposits via Bangladesh's popular mobile financial services. All transactions are secured with SSL encryption.

Payment Methods Minimum Deposit Maximum Deposit Processing Time
Mobile Pay ৳200 ৳50,000 Instant
Nagad ৳200 ৳50,000 Instant
Rocket ৳200 ৳30,000 Instant

Funds deposited are solely for use on 299vat's gaming services. Third-party deposits are not accepted. No additional fees apply to deposits.

When making a deposit, send funds to the designated 299vat number or account. We cannot guarantee the return of funds sent to an incorrect number.

04

Withdrawal Policy

Before withdrawing your winnings, please ensure the following conditions are met:

  • Account identity verification must be completed.
  • Minimum withdrawal amount is ৳500.
  • Withdrawals can only be made to the same method used for the original deposit.
  • Meeting the specified wagering requirement is mandatory before withdrawing bonus funds.
  • Maximum daily withdrawal limit is ৳2,00,000.
Withdrawal Methods Minimum Maximum (Daily) Processing Time
Mobile Pay ৳500 ৳2,00,000 30 min–24 hours
Nagad ৳500 ৳2,00,000 30 min–24 hours
Rocket ৳500 ৳1,00,000 1–24 hours

Large withdrawal amounts may be subject to additional verification. 299vat reserves the right to temporarily suspend withdrawals for any transaction deemed suspicious.

05

Bonus & Promotion Terms

299vat regularly offers a variety of bonuses and promotions. Each offer has its own terms and conditions, which must be read before claiming.

General Bonus Rules

  • Each bonus may only be claimed once unless otherwise stated.
  • Bonus balance and real balance are displayed separately.
  • Bonus withdrawals generally require a 5x–30x wagering requirement to be met.
  • Withdrawing before the wagering requirement is met will result in the bonus being forfeited.
  • Bonuses must be used within a specified time limit.
  • Accounts may be suspended in cases of bonus abuse.

Claiming bonuses through multiple accounts is strictly prohibited. If such activity is detected, all associated accounts will be closed.

Welcome Bonus

New users will receive a special welcome bonus on their first deposit. The applicable wagering requirements and validity period will be listed on the promotions page. 299vat reserves the right to modify or cancel any bonus offer at any time.

06

Betting & Gaming Rules

The general rules for betting and gaming on 299vat are as follows:

  • Once confirmed, a bet cannot be changed or cancelled.
  • 299vat reserves the right to void any bets placed at incorrect odds resulting from a system error.
  • Any failure to place a live bet due to connectivity issues is the player's responsibility.
  • If a match or event is cancelled, bets will be refunded.
  • 299vat may investigate any bet suspected of match fixing.

Game Results

All game outcomes are determined by audited RNG (Random Number Generator). Live Casino games use real dealers and real cards, streamed live on video. No manipulation of results is possible by any party.

If a game is interrupted mid-round due to a technical issue, that round will be considered void and the wager will be refunded.

07

Prohibited Activities

The following activities are strictly prohibited on 299vat:

  • Creating or operating multiple accounts.
  • Registering using a false identity or another person's identity.
  • Exploiting loopholes in the bonus system to gain an unfair advantage.
  • Playing games using automated bots or software.
  • Using the platform for money laundering or illegal financial transactions.
  • Attempting to hack or gain unauthorized access to the system.
  • Harassing or defrauding other users.
  • Attempting to manipulate any game or betting event.

If any of the above activities are detected, the relevant account will be permanently closed, the balance may be confiscated, and legal action may be taken if necessary.

08

Account Suspension & Closure

299vat may temporarily suspend or permanently close an account under any of the following circumstances:

  • Evidence or suspicion of a Terms & Conditions violation.
  • If identity verification is not completed within the required timeframe.
  • Security risk or suspicious transaction activity.
  • At the user's own request.
  • Accounts inactive for an extended period (more than 12 months).

Users may also request account closure at any time. Any remaining real balance will be refunded; however, any bonus balance will be forfeited.

09

Responsible Gaming

299vat is fully committed to responsible gaming. Our platform is built for entertainment, not as a source of income.

We offer our users the following benefits:

  • Set daily, weekly, or monthly deposit limits.
  • Temporary account break (cooling-off period).
  • Permanent self-exclusion — which cannot be reversed.
  • Reality Check — session reminders at set intervals.

If you feel you may have a problem with gaming, contact our support team immediately or Responsible Gaming View page.

10

Privacy & Data Protection

299vat places the highest priority on protecting users' personal information. To learn more about how we collect, store, and use your data, please review our Privacy Policy Read.

  • Personal information is never sold to third parties.
  • All data is encrypted and stored on secure servers.
  • User data may be analyzed to improve our services.
  • Information may be disclosed in response to lawful requests from law enforcement agencies.
11

Dispute Resolution

If you have a complaint, please contact the 299vat support team in the first instance. We typically respond within 48 hours.

Dispute Resolution Process:

  1. Submit a complaint via email or live chat.
  2. The support team will begin an investigation within 48 hours.
  3. A decision will be communicated once the necessary information has been reviewed.
  4. If unsatisfied with a decision, you may appeal to the relevant licensing authority.

When submitting a complaint, please include your account ID, transaction date and amount, and a detailed description of the issue. This will help us resolve it faster.

12

Changes & Updates to Terms and Conditions

299vat reserves the right to update or modify these Terms and Conditions at any time. Any changes will be notified on the website and the "Last Updated" date on this page will be revised accordingly.

For significant changes, users will be notified separately via their registered email or mobile number. Continued use of the platform after any changes constitutes acceptance of the updated terms.

  • A separate notification may not be issued for minor changes.
  • If you object to the updated terms, you will have the option to close your account.
  • Previous versions of the Terms and Conditions are kept on record and can be provided upon request.

Last updated: January 2026. For any questions, contact us: support@299vat.biz

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